Privacy statement

Obtaining personal data 

If you use our services, you provide us with your personal data in order to be able to provide these services to you. This can be done, for example, during a conversation, via our website, by email, by telephone or in some other way. It is also possible that we obtain your personal data from third parties in the context of the coaching program. 

Personal data 

Sophie Wagemakers processes the following categories of personal data:

• Name and address details
• Contact details, such as e-mail address and telephone numbers
• Employer
• Social media addresses
• Date and place of birth (if provided by you)
• Gender 
• Work experience 
• Competences and areas of interest
• Communication content
• IP address

Special personal data:

• Coaching reports
• Personality profiles (such as: Management Drives, HAYS Leadership Style and Climate) 

Purposes 

Sophie Wagemakers processes this personal data for various purposes, such as

• Maintaining contact;
• A good and efficient coaching and training service; 
• Management of the client database;
• Performing administrative acts;
• Improvement of the service;
• Invoicing;
• Collecting debts and taking collection measures;
• Marketing;
• Compliance with legal obligations;
• Conducting disputes; 

On what is the use of data based? 

Your personal data will be used to execute the agreement with you regarding the coaching program. Also, your personal data can be processed to be able to comply with a legal obligation, such as for example obligations on the basis of tax law. 

We also process personal data for the justified interests mentioned below:

• The improvement and the most efficient way to provide its services; 
• The protection of its financial interests;
• Security and management of its systems;
• If personal data are processed on the basis of permission, this will be requested separately.

Provision to third parties

See Your Sparks does not sell your details to third parties and only provides them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. 

How long we keep your data 

Your personal data will not be kept longer than necessary for the purposes mentioned in this privacy statement. This means that your personal data will be kept for as long as it is necessary to achieve the relevant purposes. 

Certain data will have to be kept for a longer period of time, because we have to comply with statutory retention obligations, such as the tax retention obligation. 

How we protect your data

We consider it important that your personal data is protected against the loss or unauthorised access of your personal data. We have therefore taken appropriate security measures. Sophie Wagemakers is the only one who uses and processes your data, and all data is protected with at least one strong password. 

Cookies

On the website, cookies are used to improve the online service. Cookies are used to process your IP address and the system information on your device. See Your Sparks does nothing else with this data.

Your rights

You have the right to request See Your Sparks to inspect your personal data. After receiving your request, you will receive an overview of your personal data within 1 month. If this reveals any inaccuracies, you can request that your details be amended, supplemented, removed or protected. 

You can also ask us to transfer your personal data or you can object to the processing of your personal data due to special personal circumstances. 

Questions about this privacy statement or a request about the processing of your personal data can be sent to: Sophie@seeyoursparks.com

If you have a complaint about the processing of your personal data, please let us know. If you are unable to agree with us, you have the right to submit a complaint to the privacy supervisor, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can contact the Personal Data Authority for this purpose.

Amendments to the privacy statement

This privacy statement may be amended by us. New versions will always be published on the website. We therefore recommend that you consult this statement regularly so that you are kept informed of any changes.

This privacy statement was last updated on 01-09-2019.